SECURITY
Awareness
Measures have been taken to ensure all customers are aware of security protocols and best practices.Endpoint Encryption
Endpoint Encryption has been added on all local devices.Managed SOC
Managed SOC solution has been implemented to all endpoints and actively being monitored by outsourced team.Dark Web Monitoring
A monitoring solution has been fully implemented.Managed DNS
Managed DNS with a 3rd party provider includes security and content filtering.Next Generation Endpoint Protection
Replaces legacy anti-virus and anti-spam filtering, fully upgraded.Application Whitelisting
Only permitted applications may run on the environment.Anti-Phishing
Anti-phishing solution is installed and effective.Content Filtering
Content filtering is enabled across all users, mitigating infection risks.MANAGED SUPPORT & SERVICES
Onsite Support
Onsite Support is automated and properly managed.Help Desk Support
Remote Help Desk is fully implemented for all supported endpoints.Monitoring
Monitoring of server(s) and workstations is fully automated.Inventory & Asset Management
Inventory & Asset Management is automated and up to date.Windows & Application Updates
Windows updates on server(s) and workstations are automated and verified.Virtual CIO Services
vCIO services such as budgeting and IT planning are well-tracked.Proactive Maintenance
Proactive maintenance is automated and includes detailed reporting.Mobile Device Management
Mobile device management (MDM) is fully configured for all smartphones.Vendor Management
Vendor Management is effectively managed with consistent contracts.INFRASTRUCTURE