Privacy policy

Privacy Policy
Effective Date: February 10, 2026

York Computer Repair, Inc. (“York Computer,” “we,” “us,” or “our”) values your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, store, and disclose information when you visit our website, request service, schedule appointments, purchase products, or otherwise interact with us.

If you do not agree with this Privacy Policy, please do not use our services.

 
1. Information We Collect
Information You Provide
You may provide information including:

Name
Company name
Address
Email
Phone number
Appointment details
Service requests
Communications with us
If you bring equipment to us, devices may contain personal or business data. Handling of device data is governed by your service authorization and agreements.

 
Information Collected Automatically
When visiting our website, we may collect:

IP address
browser/device details
pages visited
time/date
referring sites
We use this for security, diagnostics, and improvement.

 
Cookies & Tracking Technologies
We use cookies and similar technologies for:

site functionality
remembering preferences
analytics
advertising and remarketing
You can manage cookies through your browser.

 
2. How We Use Information
We use information for legitimate business purposes, including:

delivering repair and managed services
scheduling and dispatch
creating tickets and documentation
billing and collections
communicating with you
improving service quality
security and fraud prevention
legal and contractual compliance
 
3. Communications, Marketing & Newsletters
If you provide contact information to us — whether through a form, appointment booking, phone call, email, or in-store visit — we may use that information to communicate with you.

These communications may include:

service or transactional messages
reminders and updates
invoices and receipts
customer service responses
newsletters
promotions
special offers
announcements about products or services
You may opt out of marketing communications at any time by:

clicking the unsubscribe link in emails, or
contacting us directly.
Even if you opt out of marketing, you will still receive service or transaction-related messages.

 
4. SMS / Text Messaging
If you provide a mobile phone number, we may send you texts related to:

appointments
service updates
ticket communications
occasional promotional messages
Message frequency varies.
Message and data rates may apply.

You can opt out of marketing texts at any time by replying STOP.
Opting out of marketing texts will not prevent essential service communications.

 
5. How Your Information Moves Through Our Systems
Information you submit may be stored or processed in business systems used to operate our company, such as scheduling, ticketing, documentation, accounting, communication, and marketing platforms.

We work with reputable third-party providers who process information on our behalf and under our direction.

We do not sell personal information.

 
6. Sharing Information
We may share information:

with vendors who help us deliver services
with payment processors
with manufacturers or distributors for warranty or support
when required by law
to protect our rights, customers, or operations
 
7. Data Retention
We retain information for as long as necessary for:

business operations
service history
accounting
legal compliance
enforcement of agreements
fraud and security monitoring
Because of these obligations, deletion requests may not result in complete removal of all records.

 
8. Your Rights & Choices
You may request to:

access information about you
correct inaccurate information
request deletion
opt out of marketing
We will honor requests where reasonably possible and consistent with legal and operational requirements.

 
9. Security
We implement reasonable administrative, technical, and physical safeguards designed to protect information. No system can be guaranteed completely secure.

 
10. Third-Party Sites
Our website may link to other websites. We are not responsible for their practices.

 
11. Children
Our services are not directed to individuals under 18. We do not knowingly collect information from children.

 
12. Changes to This Policy
We may update this Privacy Policy periodically. The most current version will be posted on our website with the updated effective date.

 
13. Contact Information
If you have privacy questions or requests, contact:

York Computer Repair
2069 Carlisle Rd
York, PA 17408
📞 717-739-9675
📧 help "@" yorkcomputerrepair.com